酒店道歉信范文集合 篇1
閱讀小貼士:篇1共計(jì)252個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要2分鐘,中速朗讀2分鐘,在嚴(yán)肅場(chǎng)合朗讀需要3分鐘,本模板有110位用戶喜歡。
親愛(ài)的客人:
您好!首先十分感謝您入住中信井岡山會(huì)議中心酒店,同時(shí)我們也對(duì)5月10日早上發(fā)生的事情感到萬(wàn)分地抱歉!此次的問(wèn)題,我們酒店很重視,酒店總經(jīng)理與相關(guān)部門和當(dāng)事的員工進(jìn)行了談話,要求培訓(xùn)到位。在此因?yàn)槲覀児ぷ鞯氖д`給您帶來(lái)的不便向您鄭重地致以深切的歉意!由于本酒店員工溝通不到位,使您有了非常不愉快的入住經(jīng)歷,我誠(chéng)懇地希望您相信,我們絕對(duì)不允許員工如此對(duì)待像您這樣尊貴的客人。當(dāng)然,我們也希望在您方便的時(shí)候,再次入住我們酒店,我非常希望能當(dāng)面對(duì)您表達(dá)歉意。 此致,敬禮!祝您身體健康!萬(wàn)事如意!
酒店道歉信
酒店道歉信范文集合 篇2
閱讀小貼士:篇2共計(jì)284個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要2分鐘,中速朗讀2分鐘,在嚴(yán)肅場(chǎng)合朗讀需要3分鐘,本模板有197位用戶喜歡。
dear sir or madam:
the management of china world hotel wish to e_tend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. this is not the normal manner in which we handle our guest's reservation and we regret any undue inconvenience you were caused as result.
we hope you found the accommodation at beijing international hotel on august 19 to be satisfactory. we regret that owing to your schedule of this visit, you were unable to return to our hotel on the ne_t day. kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.
thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to china world hotel soon.
with renewed apologies.
yours sincerely
alfred zhuang
front office manager
酒店道歉信范文集合 篇3
閱讀小貼士:篇3共計(jì)186個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要1分鐘,中速朗讀2分鐘,在嚴(yán)肅場(chǎng)合朗讀需要2分鐘,本模板有267位用戶喜歡。
dear ___:
we felt very sorry to say that we could not provide the timely and circumspect service for you as household electric appliance maintain company .we sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . now , we really have no maintainer to be sent to your home .for this , we said we were sorry again .and kindly please you may rest assure that we will send our maintainers to go to your home for maintain services ne_t monday . best regards! wang hao manager
酒店道歉信范文集合 篇4
閱讀小貼士:篇4共計(jì)288個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要2分鐘,中速朗讀2分鐘,在嚴(yán)肅場(chǎng)合朗讀需要3分鐘,本模板有156位用戶喜歡。
酒店的英文道歉信范文
dear customer,
i am the gm of the hotel.i am sorry to hear you are not pleased with us.first let me thank you for your coming to our hotel.you are a friendly and polite customer.second,i would like to make an apology to you for our bad service. a few days ago you went to our hotel.when you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.as soon as i knew about that,i felt very angry.how can we do that for customers?now i am glad to tell you that something has been done . the waiters who were on duty that day have been criticized.they have made a promise that would not happen from now on.so i hope you can forgive us and come to our hotel again. as we know,customer is the god.if you have any questions or suggestions,please call us anytime anywhere. thank you again.
酒店道歉信范文集合 篇5
閱讀小貼士:篇5共計(jì)385個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要2分鐘,中速朗讀3分鐘,在嚴(yán)肅場(chǎng)合朗讀需要4分鐘,本模板有231位用戶喜歡。
酒店英文道歉信范文篇dear mr. li
it has been brought to my attention that upon checking in at china world hotel on jun 2, 1999
your e_perience was one of difficulty.
i would like to e_press my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no e_cuse in her behavior as i assure you that the necessary action gas been taken to rectify the lack of service you should have receive.
unfortunately there was an error in your reservation regarding your arrival date. i am unable to identify where the oversight originated through my investigation however i regret that you were inconvenienced.
mr. li, i do hope that i can assure you that your negative e_perience was an isolated incident, i look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of shangri-la china world hotel. please do not hesitate to contact me directly in business or pleasure bring you back to beijing.
sincerely,
alfred zhuang
front office manager
酒店英文道歉信范文想查看更多優(yōu)質(zhì)范文,請(qǐng)上酷貓寫作范文網(wǎng)。
酒店道歉信范文集合 篇6
閱讀小貼士:篇6共計(jì)740個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)2分鐘,朗讀需要4分鐘,中速朗讀5分鐘,在嚴(yán)肅場(chǎng)合朗讀需要7分鐘,本模板有149位用戶喜歡。
酒店員工道歉信格式范文
尊敬的___:
您好!
首先十分感謝您入住___酒店,同時(shí)我們也對(duì)(早上/時(shí)間日期)發(fā)生的事情感到萬(wàn)分地抱歉!
通過(guò)東區(qū)電話會(huì)議的事情,我想通過(guò)以下幾個(gè)方面道歉和表達(dá)誠(chéng)意:
1、工作方面,作為___年的大學(xué)畢業(yè)生,我是稚嫩、空白、理想主義者的光環(huán)籠罩,認(rèn)真工作踏實(shí)的學(xué)習(xí),我的領(lǐng)導(dǎo)王__經(jīng)理、朱總、劉__經(jīng)理、魏__經(jīng)理都是我榜樣,執(zhí)行公司領(lǐng)導(dǎo)的旨意,踏實(shí)的執(zhí)行工作細(xì)節(jié),及時(shí)反饋給領(lǐng)導(dǎo)報(bào)備,有效控制不必要的損失。心里上和外表上都要表示誠(chéng)懇
2、生活方面,社會(huì)生活時(shí)間不是很長(zhǎng),以往都是在校園里面度過(guò)的,現(xiàn)在我是需要鍛煉的和學(xué)習(xí)的,王__經(jīng)理、朱總給我一次機(jī)會(huì)讓我,做皖北區(qū)域行銷主管,這是不容易的開始,不能以為自己的`一次進(jìn)步,就認(rèn)為是無(wú)敵的,認(rèn)清自己的不足和缺失。要事情上看待到本質(zhì),謙虛、空杯的心態(tài)面對(duì)社會(huì)和人群,三人行必有我老師也!
3、學(xué)習(xí)方面,在學(xué)習(xí)過(guò)程中,不要認(rèn)為我做好了,速凍食品的知識(shí)還有很多,需要我來(lái)進(jìn)一步學(xué)習(xí),會(huì)議期間不好好聽講,反而是自己在講話,那是需要改正和批評(píng)的
朱總說(shuō)的對(duì),___你現(xiàn)在只不過(guò)是小毛孩,不要驕傲,要學(xué)會(huì)尊重別人,不要把自己當(dāng)什么都學(xué)會(huì)了,組織是有紀(jì)律的,你現(xiàn)在認(rèn)識(shí)也是膚淺的需要深造。任何領(lǐng)導(dǎo)之所以能做領(lǐng)導(dǎo)是有其中道理的!我說(shuō),事情真的大家聽到的那樣,我是在無(wú)視工作期間私自玩,影響別人工作,只是一時(shí)的沖昏頭腦讓自己不知所措了,因?yàn)楣ぷ鬟€是在正常的做,而且是在規(guī)定時(shí)間內(nèi)完成的。
此外,我也看到了這件事的惡劣影響,作為一名管理人員,如果在工作中,大家都像我一樣,那怎么能把工作落實(shí)好、做好本職同時(shí),如果在我們這個(gè)集體中形成了這種目無(wú)組織紀(jì)律觀念,不良風(fēng)氣表現(xiàn),我們工作的提高將無(wú)從談起。因此,這件事的后果是嚴(yán)重的,影響是惡劣的。
此致
敬禮
道歉人:
時(shí)間:____年__月__日
酒店道歉信范文集合 篇7
閱讀小貼士:篇7共計(jì)272個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要2分鐘,中速朗讀2分鐘,在嚴(yán)肅場(chǎng)合朗讀需要3分鐘,本模板有150位用戶喜歡。
酒店給客人的道歉信篇尊敬的孫女士:
您好!
首先十分感謝您入住中信井岡山會(huì)議中心酒店,同時(shí)我們也對(duì)5月10日早上發(fā)生的事情感到萬(wàn)分地抱歉!此次的問(wèn)題,我們酒店很重視,酒店總經(jīng)理與相關(guān)部門和當(dāng)事的員工進(jìn)行了談話,要求培訓(xùn)到位。在此因?yàn)槲覀児ぷ鞯氖д`給您帶來(lái)的不便向您鄭重地致以深切的歉意!
由于本酒店員工溝通不到位,使您有了非常不愉快的入住經(jīng)歷,我誠(chéng)懇地希望您相信,我們絕對(duì)不允許員工如此對(duì)待像您這樣尊貴的客人。當(dāng)然,我們也希望在您方便的時(shí)候,再次入住我們酒店,我非常希望能當(dāng)面對(duì)您表達(dá)歉意。
___
__年_月_日
酒店給客人的道歉信想查看更多優(yōu)質(zhì)范文,請(qǐng)上酷貓寫作范文網(wǎng)。
酒店道歉信范文集合 篇8
閱讀小貼士:篇8共計(jì)314個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要2分鐘,中速朗讀3分鐘,在嚴(yán)肅場(chǎng)合朗讀需要3分鐘,本模板有234位用戶喜歡。
尊敬的郭小姐,
您好!
我意外得知您在我們酒店的不愉快經(jīng)歷,對(duì)此感到非常的震驚。我已經(jīng)和我們的管理人員對(duì)此進(jìn)行了深入的探討,正在關(guān)注和調(diào)查此事。
我們作為一個(gè)國(guó)際品牌的酒店,十分注重本地客源,深諳以客為尊的品牌理念。也正是您的評(píng)論,讓我們看到了服務(wù)質(zhì)量上的疏漏,再次謝謝您的意見(jiàn),我們也會(huì)在將來(lái)的管理培訓(xùn)中提高并加強(qiáng)相應(yīng)的業(yè)務(wù)流程。
在此,請(qǐng)接受我誠(chéng)摯的道歉,借此機(jī)會(huì),真誠(chéng)的邀請(qǐng)您和您的家人、朋友來(lái)我們酒店用餐或聚會(huì),給我們一個(gè)充分展示上海金茂君悅大酒店一貫服務(wù)標(biāo)準(zhǔn)的機(jī)會(huì),我的辦公室直線是021-______(此處隱去電話號(hào)碼),歡迎您的批評(píng)指正,衷心期待著您的再次蒞臨。同時(shí)祝愿您和您的家人身體安康,萬(wàn)事順意。
此致
敬禮
某某某(此處隱去真實(shí)署名)
總經(jīng)理
酒店道歉信范文集合 篇9
閱讀小貼士:篇9共計(jì)169個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要1分鐘,中速朗讀2分鐘,在嚴(yán)肅場(chǎng)合朗讀需要2分鐘,本模板有165位用戶喜歡。
ms. mitsuko iwasaki
3-16-6-804, higashisuna
koto-ku
tokyo, 136-0074
dear ms. iwasaki,
upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy your
may the year of the rabbit bring you joy and prosperity.
yours sincerely,
酒店道歉信范文集合 篇10
閱讀小貼士:篇10共計(jì)156個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要1分鐘,中速朗讀2分鐘,在嚴(yán)肅場(chǎng)合朗讀需要2分鐘,本模板有206位用戶喜歡。
酒店停水的道歉信范文___:
我們很遺憾地通知您,明天凌晨工程部將對(duì)供水管道進(jìn)行維護(hù),以下時(shí)間暫時(shí)停止自來(lái)水供應(yīng)。
日期和時(shí)間: ___年3月18日 02:00~06:00
供水回復(fù)后,如有黃水出現(xiàn),請(qǐng)先放一段時(shí)間再使用。
給您帶來(lái)了不便,我們表示誠(chéng)摯的歉意。如果您需要任何幫助,請(qǐng)您撥打前臺(tái)電話0。感謝您的理解和支持。
道歉人:___
時(shí)間:____年__月__日
酒店道歉信范文集合 篇11
閱讀小貼士:篇11共計(jì)204個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要2分鐘,中速朗讀2分鐘,在嚴(yán)肅場(chǎng)合朗讀需要2分鐘,本模板有141位用戶喜歡。
酒店的英文道歉信范文dear guests:
a: hello! let me, first of all, you have no reservation of the problem of sincere apologize the inconvenience. due to the recent guest is more, guest room nervous, lead to some guests cannot check-in, we deeply sorry.
we can recommend you to the same class with us in the hotel, and i dont know you is not convenient to leave your name and contact way, if there is a room we will inform you in the first place and free after you come back, to show our apologies, we decided to give you a discount when you check in and provide free breakfast.
i wish you have a good time!
酒店道歉信范文集合 篇12
閱讀小貼士:篇12共計(jì)130個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要1分鐘,中速朗讀1分鐘,在嚴(yán)肅場(chǎng)合朗讀需要2分鐘,本模板有158位用戶喜歡。
__先生(女士),您好:
我是__酒店的經(jīng)理(或其他職務(wù)),首先感謝您能入住我酒店并對(duì)我們工作人員作出的信任,您離開時(shí)因酒店臨時(shí)停電,導(dǎo)致不能及時(shí)給你開據(jù)發(fā)票,隨件寄上您所要的發(fā)票并再次表示歉意! 如有問(wèn)題,可再聯(lián)系.歡迎下次再次光臨,我將竭誠(chéng)為您服務(wù).順祝商祺!
___酒店
年月日
酒店停電致歉信
酒店道歉信范文集合 篇13
閱讀小貼士:篇13共計(jì)281個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要2分鐘,中速朗讀2分鐘,在嚴(yán)肅場(chǎng)合朗讀需要3分鐘,本模板有156位用戶喜歡。
酒店英文
dear customer,
i am the gm of the hotel.i am sorry to hear you are not pleased with us.first let me thank you for your coming to our hotel.you are a friendly and polite customer.second,i would like to make an apology to you for our bad service. a few days ago you went to our hotel.when you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.as soon as i knew about that,i felt very angry.how can we do that for customers?now i am glad to tell you that something has been done . the waiters who were on duty that day have been criticized.they have made a promise that would not happen from now on.so i hope you can forgive us and come to our hotel again. as we know,customer is the god.if you have any questions or suggestions,please call us anytime anywhere.
thank you again.
酒店道歉信范文集合 篇14
閱讀小貼士:篇14共計(jì)194個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要1分鐘,中速朗讀2分鐘,在嚴(yán)肅場(chǎng)合朗讀需要2分鐘,本模板有169位用戶喜歡。
道歉信英文模板及翻譯
dear_____,
i am writing this letter to e_press my apology that ______________.
i feel terribly sorry about this.
once again, i am very sorry for any inconvenience caused. i will be really appreciated if you can accept my apologies and understand my situation.
yours sincerely
_________
親愛(ài)的_____,(對(duì)方姓名)
我寫這封信以表達(dá)我的道歉 ______________(道歉原因)。
對(duì)此我深感抱歉。
我再次對(duì)給您造成的任何不便深感歉意,希望您能理解我的處境并接受我的道歉。
謹(jǐn)啟
_________(自己姓名)
酒店道歉信范文集合 篇15
閱讀小貼士:篇15共計(jì)149個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要1分鐘,中速朗讀1分鐘,在嚴(yán)肅場(chǎng)合朗讀需要2分鐘,本模板有142位用戶喜歡。
___:
我們很遺憾地通知您,明天凌晨工程部將對(duì)供水管道進(jìn)行維護(hù),以下時(shí)間暫時(shí)停止自來(lái)水供應(yīng)。
日期和時(shí)間: ___年3月18日 02:00~06:00
供水回復(fù)后,如有黃水出現(xiàn),請(qǐng)先放一段時(shí)間再使用。
給您帶來(lái)了不便,我們表示誠(chéng)摯的歉意。如果您需要任何幫助,請(qǐng)您撥打前臺(tái)電話0。感謝您的理解和支持。
此致
敬禮!
道歉人:___
20__年__月__r日
酒店道歉信范文集合 篇16
閱讀小貼士:篇16共計(jì)143個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要1分鐘,中速朗讀1分鐘,在嚴(yán)肅場(chǎng)合朗讀需要2分鐘,本模板有197位用戶喜歡。
尊敬的__先生小姐:
您好!
您本月_日在我酒店就餐,本店對(duì)此表示十分的感謝,由于本酒店工作的__給您帶來(lái)了不便,表示歉意,我們會(huì)認(rèn)真的檢討,并對(duì)您提出的要求予以開會(huì)研究,我們會(huì)在第一時(shí)間給您一個(gè)滿意的答復(fù),也希望您能配合我們和諒解我們。再一次向您表示最誠(chéng)摯的歉意。
此致
敬禮!
__酒店__經(jīng)理__
20__年_月_日
酒店道歉信范文集合 篇17
閱讀小貼士:篇17共計(jì)590個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)2分鐘,朗讀需要3分鐘,中速朗讀4分鐘,在嚴(yán)肅場(chǎng)合朗讀需要6分鐘,本模板有174位用戶喜歡。
導(dǎo)語(yǔ):酒店英文致歉信,服務(wù)行業(yè)一切以服務(wù)客戶為本。以下是關(guān)于酒店英文的致歉信的范本。感興趣的朋友一起來(lái)看看這些由小編為大家提供的文章。
酒店英文致歉信一:
dear customer,
i am the gm of the hotel.i am sorry to hear you are not pleased with us.first let me thank you for your coming to our hotel.you are a friendly and polite customer.second,i would like to make an apology to you for our bad service. a few days ago you went to our hotel.when you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.as soon as i knew about that,i felt very angry.how can we do that for customers?now i am glad to tell you that something has been done . the waiters who were on duty that day have been criticized.they have made a promise that would not happen from now on.so i hope you can forgive us and come to our hotel again. as we know,customer is the god.if you have any questions or suggestions,please call us anytime anywhere. thank you again.
酒店英文致歉信二:
dear ___:
we felt very sorry to say that we could not provide the timely and circumspect service for you as household electric appliance maintain company .we sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . now , we really have no maintainer to be sent to your home .for this , we said we were sorry again .and kindly please you may rest assure that we will send our maintainers to go to your home for maintain services ne_t monday . best regards! wang hao manager
以上這些酒店英文致歉信為您們介紹到這里,希望大家喜歡這些文章,并且能夠幫助到大家。
酒店道歉信范文集合 篇18
閱讀小貼士:篇18共計(jì)358個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要2分鐘,中速朗讀3分鐘,在嚴(yán)肅場(chǎng)合朗讀需要4分鐘,本模板有135位用戶喜歡。
酒店工作失誤道歉信范文篇尊敬的康總/尊敬的前廳兄弟姐妹們/尊敬的廚房兄弟姐妹們;您們好,
在這里,因?yàn)檫@次沖突事件,我檢討自己對(duì)工作的失職、疏于監(jiān)管不當(dāng)?shù)睦⒕闻c自責(zé)。首先我作為一名經(jīng)理,我的職責(zé)就是貫徹思想教育/維護(hù)酒店財(cái)產(chǎn)及兄弟姐妹的人生安全。
對(duì)于我在管理上的監(jiān)督失職,很大程度上是由于我的主觀方面疏忽,沒(méi)有很好的履行職責(zé)所致。我這樣的工作錯(cuò)誤,給企業(yè)以及整個(gè)集體的工作形象上抹黑,造成對(duì)企業(yè),對(duì)團(tuán)隊(duì)有不良的影響。
總而言之,工作的錯(cuò)誤已成事實(shí),我并不想找理由來(lái)掩蓋我的過(guò)錯(cuò)。
此次事件的發(fā)生,充分地說(shuō)明我在思想上、安全意識(shí)上存在嚴(yán)重欠缺,在監(jiān)管方面存在嚴(yán)重疏忽,在工作意識(shí)上存在嚴(yán)重怠慢。
在此,我向領(lǐng)導(dǎo)同事表示深深地歉意。并鄭重地向大家說(shuō)一句:非常抱歉,我錯(cuò)了!
酒店工作失誤道歉信范文想查看更多優(yōu)質(zhì)范文,請(qǐng)上酷貓寫作范文網(wǎng)。
酒店道歉信范文集合 篇19
閱讀小貼士:篇19共計(jì)208個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要2分鐘,中速朗讀2分鐘,在嚴(yán)肅場(chǎng)合朗讀需要2分鐘,本模板有141位用戶喜歡。
尊敬的行管一班同學(xué):
您們好!首先,對(duì)于這次院運(yùn)會(huì)報(bào)名的事件,請(qǐng)?jiān)试S我表示由衷的歉意!
由于工作疏忽,在這次院運(yùn)會(huì)過(guò)程中做出了一些對(duì)您們不尊重的事情,給您們?cè)斐闪耸植涣嫉挠绊?,這是我的失職。
這次事件中,作為體委,我沒(méi)有做好自己的本分工作,做事不夠認(rèn)真,以致于自己犯下了通知不到位等低級(jí)的錯(cuò)誤,因此,在此,我向您們致歉!望見(jiàn)諒!并且我會(huì)認(rèn)真檢討自己的行為,吸取教訓(xùn),往后,我會(huì)以身作則,做好以后的工作,不再犯類似的錯(cuò)誤。
酒店道歉信范文集合 篇20
閱讀小貼士:篇20共計(jì)380個(gè)字,預(yù)計(jì)默讀時(shí)長(zhǎng)1分鐘,朗讀需要2分鐘,中速朗讀3分鐘,在嚴(yán)肅場(chǎng)合朗讀需要4分鐘,本模板有259位用戶喜歡。
尊敬的王總:
歡迎您入住__大酒店,您的到來(lái)令酒店全體員工倍感榮幸!
您一直是酒店的貴賓,對(duì)您的接待和服務(wù)酒店都力求做到最好,希望能給您每次的入住都留下一個(gè)美好的回憶。對(duì)于此次忘記給您配送早餐券的事情,我們?nèi)f分愧疚。給您這樣的貴賓帶來(lái)如此大的不便,是酒店服務(wù)工作的不細(xì)致,感謝您對(duì)我們的批評(píng)指正,使我們改進(jìn)以便繼續(xù)為您提供更完美的服務(wù)。
__酒店是省內(nèi)著名的五星級(jí)酒店,并榮獲了中國(guó)飯店業(yè)的最高獎(jiǎng)項(xiàng)——金星獎(jiǎng),遍布全國(guó)的連鎖店,使您在哪里都有__人的服務(wù)陪伴身邊。能為您這樣尊貴的客人提供服務(wù)是我們的無(wú)上光榮,您的舒心是我們最大的工作目標(biāo)!
酒店已經(jīng)加強(qiáng)員工對(duì)vip客人的認(rèn)知工作,以后您到西餐廳用餐時(shí),只要報(bào)上您的名字,服務(wù)員就會(huì)領(lǐng)您到預(yù)留好的座位用餐。如有任何服務(wù)需求,請(qǐng)您隨時(shí)聯(lián)系大堂副理(內(nèi)線:25),我們隨時(shí)恭候您的吩咐!
此致
敬禮!
___
____年__月__日
酒店道歉信